The Texas Health and Human Services Commission (HHSC) needs to develop advanced educational programs, implement initiatives, and evaluate special projects for its Office of Access and Eligibility Services (AES) to effectively connect Texans with essential social services.
Requirements
- Uses multiple technologies such as Microsoft Office Suite, Adobe, Audio, Video, or related software to coordinate the development of Instructor Led Training (ILT), blended learning, web-based or eLearning solutions for AES Eligibility Services and Community Partners.
- Consults with area management in the design and development of methods for the assessment and evaluation of the effectiveness of educational products and systems, including formative and summative evaluations and other evaluative methodologies.
- Skill in planning, development, implementation and analysis of agency educational programs.
- Considerable knowledge of and ability to apply instructional design and curriculum development principles, including creation of design documents, course outlines, storyboards, and development and testing of learning objectives.
- Applies adult learning principles, practices, and techniques to an eLearning and/or blended environment.
- Develops ILT, blended learning, web-based or eLearning solutions using multiple technologies such as Microsoft Office Suite, Adobe, Audio, Video, or related software for use with large audiences, multiple instructors, and to prepare concise evaluation reports.
- Skill in identifying measures or indicators of program performance and in operating computers and applicable software.
Responsibilities
- Overseeing the development of advanced educational programs, the implementation and evaluation of initiatives and special projects for the AES Deputy Executive Commissioner Areas
- Coordinates and collaborates with project stakeholders and internal partners including AES Operational Support offices, Leadership, Policy, Operations, Subject Matter Experts, and Social Services Applications in program development, review, feedback, implementation, evaluation, and reporting as determined by each project.
- The work involves, planning, coordination, research, assessment, analysis, design, development, implementation, evaluation and ongoing revision of major agency educational programs, initiatives and special projects.
- The position coordinates with program development partners, oversees the design and development of blended learning solutions to include eLearning, instructor-led classroom sessions, and webinar solutions for diverse audiences.
- The position participates in the writing of interactive knowledge checks, quiz questions, exercises, and activities.
- The position develops software simulations for agency systems, as required.
- The position supports OLPD in resolving curriculum and technical related issues.
Other
- Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
- Works collaboratively to identify innovative and effective solutions for internal and external customers.
- Communicates effectively with team members, subject matter experts, and other stakeholders by developing and maintaining relationships using established communication tools, and processes.
- Stays abreast of current agency processes; assesses and analyzes immediate and emerging educational needs for eligibility workforce and others, as appropriate.
- Represents the program area at meetings, conferences, seminars, panels and committees as needed.
