ADP is looking to solve the problem of converting complex, technical information into content that is easy to understand for both non-technical and technical users, as well as executing their Associate Solutions and Enablement Knowledge Services strategy.
Requirements
- Familiarity with DITA/XML and XML-based authoring platforms.
- Proficiency with DITA/XML-based authoring platforms
- Proficiency with Ixiasoft or other CCMS
- Familiarity working with taxonomies and metadata
Responsibilities
- Convert technical information into documents for non-technical and technical users.
- Employ structured authoring elements and concepts.
- Reuse content and apply basic reuse techniques.
- Structure complex technical information into nonlinear or linear formats.
- Assess and align business content to ADP’s standards.
- Partner with Subject Matter Experts to obtain information and content validation.
- Report the progress of content deliverables to stakeholders and adhere to timelines.
Other
- Service orientation/Client focus.
- Communication, both written and verbal.
- Relationship building.
- Results-driven.
- Ability to pay attention to details.
