The Texas Health and Human Services Commission (HHSC) seeks to fill the Program Specialist IV, Content Development position to connect Texans to services by helping individuals and families in need of food, medical care, cash assistance and other social services.
Requirements
- Experience applying adult learning principles, practices, and techniques to an Instructor Led, elearning or a combination with blended environment
- Experience developing elearning and online training using Adobe or Articulate development software (or similar) packages
- Knowledge of local, state, and federal laws related to HHSC programs such as Texas Works and Medicaid for the Elderly and People with Disabilities programs
- Skill in planning, development, implementation and analysis of agency educational programs
- Ability to apply instructional design and curriculum development principles, including creation of design documents, course outlines, storyboards, and development and testing of learning objectives
- Ability to develop ILT, blended learning, web-based or eLearning solutions using multiple technologies such as Microsoft Office Suite, Adobe, Audio, Video, or related software for use with large audiences, multiple instructors, and to prepare concise evaluation reports
- Ability to identify measures or indicators of program performance and in operating computers and applicable software
Responsibilities
- Performs highly complex (senior level) consultative services and technical assistance work to include overseeing the development of advanced educational programs, the implementation and evaluation of initiatives and special projects for the AES Deputy Executive Commissioner Areas
- Coordinates and collaborates with project stakeholders and internal partners including AES Operational Support offices, Leadership, Policy, Operations, Subject Matter Experts, and Social Services Applications in program development, review, feedback, implementation, evaluation, and reporting as determined by each project
- Coordinates with program development partners, oversees the design and development of blended learning solutions to include eLearning, instructor-led classroom sessions, video and webinar solutions for diverse audiences
- Participates in the writing of interactive knowledge checks, quiz questions, exercises, and activities
- Develops software simulations for agency systems, as required
- Manages multiple simultaneous projects and may determine the methodology and delivery of educational courses
- Supports OLPD in resolving curriculum and technical related issues
Other
- Graduation from an accredited four-year college or university with a bachelor’s degree
- At least 3 years of experience working in the Texas Works or MEPD program, as applicable for position
- At least two years of professional experience in curriculum development using instructional systems design (ISD) for adult learners
- Ability to travel up to 25%
- Ability to pass a background check, fingerprints and other due diligence checks
