Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.
Requirements
- 1-2 years of experience in Accounting or 401(k) Recordkeeping (preferred)
- Basic reconciliation skills
Responsibilities
- Ensure that all data is reviewed for accuracy and discrepancies are identified and escalated, contributing to accurate and compliant customer accounts.
- Achieve consistent, timely processing of contributions, meeting deadlines and ensuring customers’ contributions are correctly applied without delays.
- Proactively identify discrepancies and correct errors, ensuring high-quality, consistent data for reporting and operational purposes.
- Support a smooth flow of information between teams to resolve customer inquiries quickly and contribute ideas to streamline workflows, improving overall operational efficiency.
- Gain proficiency in the company's operational processes, becoming a trusted point of contact for day-to-day support and offering insights on how to enhance these processes.
- Assist in the successful completion of key projects by contributing to tasks on time, supporting project leads, and ensuring high standards of quality in project deliverables.
Other
- Organized, detail-oriented, and adaptable
- Strong attention to detail
- Good organizational skills
- Clear communication skills, both verbal and written
- Ability to work efficiently in a fast-paced environment
- Comfortable working both independently and as part of a team
- Strong aptitude for working with numbers
- Time management skills to prioritize tasks effectively
- Basic problem-solving abilities
- Interest in research and learning
- Willingness to identify and suggest process improvements
- Bachelor's Degree
