Southern New Hampshire University (SNHU) is looking to shape the vision, strategy, and future development of their enterprise AI copilot platform, ensuring it delivers value across the organization by guiding adoption, governance, and continuous improvement of AI copilot technologies.
Requirements
- Experience with AI copilot technologies (such as Microsoft 365 Copilot, GitHub Copilot) or other large language model (LLM) platforms.
- Experience with major cloud services (e.g., Azure, AWS, GCP) and their AI offerings.
- Experience with generative AI tools, prompt engineering, and orchestration of large language models.
Responsibilities
- Develop a strategic vision and roadmap for the AI copilot platform, ensuring understanding of our goals and user requirements.
- Manage the platform's feature backlog, balancing value, technical practicality, and strategic direction.
- Establish and maintain governance frameworks—such as access controls, data security, and ethical AI guidelines —to ensure compliance and responsible use of the platform through the development of a governance committee.
- Promote platform adoption through the development of training materials for M365 CoPilot and new features, and the measurement of success with clear Goals.
- Promote communication between departments, engineering, and data science teams to translate our needs into platform features through a Community of Practice.
- Stay up-to-date on industry trends, AI advancements, and competitor solutions to keep the platform relavant.
- Performance Monitoring and Optimization: Define and track goals to evaluate the success, identify improvement opportunities, and improve cost-effectiveness.
Other
- 5+ years in product management or platform ownership, especially in AI, machine learning, or data-driven solutions.
- Bachelor's degree in Computer Science, Engineering, Business, or a related technical discipline.
- Experience with Organization Change Management (OCM) applying structured change management frameworks to improve adoption and partner understanding.
- Employees must reside in, and work from, one of the above approved states.
- The annual pay range for this position is $75,528.00 - $120,865.00.
