Alpha Omega is seeking a Copilot User Experience Specialist to assist individuals and teams understand and effectively use Microsoft Copilot to boost productivity, streamline workflows, and foster innovation.
Requirements
- Knowledge of Microsoft 365 applications and how Copilot integrates with them.
- Familiarity with AI concepts, including prompt engineering, large language models, grounded knowledge, and generative AI.
- Microsoft PL-900 Certification required prior to start date.
- Greater than 5 years of specific training support experience.
- Background in instructional design, computer science, or a related field is often preferred.
- Ability to troubleshoot user issues and provide helpful solutions.
- Knowledge of prompt engineering, agent context, grounded knowledge, and business process integration.
Responsibilities
- Create and deliver training sessions, workshops, and online resources for various user groups on how to effectively use Copilot and other AI tools.
- Design and teach techniques for writing clear, concise, and contextually relevant prompts to get the desired results from Copilot.
- Develop customized training materials, including lesson plans, recorded content, and hands-on exercises.
- Be a subject matter expert in areas of prompt engineering, agent context, grounded knowledge, and business process integration.
- Promote AI adoption by showcasing real-world use cases and aligning training with business goals.
- Identify and disseminate best practices for using Copilot across different applications and scenarios.
- Address user questions and issues related to prompting and Copilot functionality.
Other
- BA/BS in Computer Science, Engineering, or similar degree.
- Federal Client requires US citizenship.
- Excellent communication and instructional skills, with the ability to adapt content for different audiences.
- Excellent written and oral communication skills.
- Clearance Required: Public Trust – Federal Client requires US Citizenship
