Copart, Inc. is looking to implement operational Installation, Services, and Changes at their Campus, Offices, and remote yards to support operational growth, imaging of various devices, decommissioning, inventory tracking, and hardware deployment. They also need day-to-day support for all Copart corporate support.
Requirements
- Familiar with ticket-based support
- Familiar with network and PC equipment: physical installations i.e. set up of PCs, printers, and mobile devices.
- Individual must be able to work with Microsoft Word, Microsoft Excel and to complete basic tasks.
- Must have an understanding of Windows systems.
- Possess a high degree of understanding and knowledge of PC systems (Windows), Office applications and basic networking.
Responsibilities
- Imaging Windows Systems
- Imaging Android and IOS mobile devices
- Track, update and resolve tickets in the Helpdesk Ticketing system.
- Document and update all equipment, printers, PC, UPS.
- Manage inventory and documentation for all equipment in the Campus and the Field.
- Install and support all IT devices used at the Campus, offices and Yard and includes: PC's, Mobility devices and Infrastructure components.
- Provide assistance on IT projects as directed, including but not limited to research, configuration, and deployment.
Other
- Must be self-motivated, able to work independently and possess/demonstrate good judgment in stressful situations.
- Individual must have excellent attention to detail and organizational skills.
- Must possess excellent communication and customer services skills in order to work with vendors and Copart employees.
- Individual must be able to lift 50 pound items repeatedly
- May require an associate degree or its equivalent and at least 5 years' experience in the field or in related area
