New York Life is looking to leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. The Salesforce Development Lead will play a key role in managing development teams and driving strategic initiatives to achieve business objectives and priorities by delivering technology solutions and leading the design, development, and implementation of Salesforce solutions.
Requirements
- Salesforce certifications (e.g., Certified Administrator, Service Cloud Consultant, Platform Developer I and II).
- 10 – 12+ years of hands-on experience in Salesforce development and administration.
- Expertise in Apex, Visualforce, and Salesforce Lightning (experience with Lightning Web Components is a plus).
- Strong understanding of the Salesforce data model, security, and sharing rules.
- Proficiency in Salesforce integration using REST/SOAP APIs and other integration tools.
- Proficiency with Apex controllers, Triggers, Batch Apex and other programmatic solutions on the Salesforce platform
- Experience with Salesforce declarative development using Flow.
Responsibilities
- Lead design and development using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.
- Architect and implement Salesforce end-to-end solutions that align with business objectives, priorities, and technical best practices.
- Ensure Salesforce is implemented in line with enterprise reference architecture and meet security/performance/availability/disaster recovery standards.
- Own development outcomes in coordination with delivery leads and architects.
- Ensure technology outcomes are “fit for purpose” for business needs.
- Manage and maintain 3rd party and vendor partnerships for driving solution development and delivery.
- Maintain and enhance existing Salesforce applications through continuous improvements, automation, and risk mitigation strategies.
Other
- Manage the Salesforce teams of developer engineers, and provide leadership, vision and direction for the Service Experience VS.
- Influence prioritization to better align with the development and implementation of enhancements and/or change requests.
- Coach and lead the team to strive for consistent and on-time delivery of high-quality software solutions using both front-end and back-end technologies to meet business needs.
- Act as Subject Matter Expert for Salesforce design and development best practices and standards.
- Excellent communication and collaboration abilities.
