Maintain the critical infrastructure that keeps Microsoft's datacenters up and running to support over 1 billion customers and 20 million businesses worldwide.
Requirements
- Performs monitoring physical inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds for unsafe or abnormal conditions.
- Understands critical system alarms for single discipline(s) of equipment, their meanings, and engages with appropriate escalation processes or procedures.
- Monitors the performance from central monitoring locations (i.e., Facility Operations Centers) of maintenance and operations of equipment (e.g., electrical, mechanical, fire/lifesafety) within the data center.
- Utilizes telemetry, control systems, and other platforms to monitor site status, analyze past and current events, as well as other processes, and can identify critical alarms.
- Performs troubleshooting of equipment and systems independently within their trained discipline(s).
- Ensures equipment and system settings are consistent with established parameters and designs.
- Builds knowledge in operating equipment and systems within a set discipline (e.g., electrical, mechanical, controls).
Responsibilities
- Performing basic monitoring and inspection
- Performing various types of maintenance
- Participating in equipment troubleshooting
- Enforcing all safety and security requirements
- Developing methods of operating procedures (MOPs) and standard operating procedures (SOPs)
- Performs troubleshooting of equipment and systems independently within their trained discipline(s)
- Performs various types of maintenance (e.g., planned, predictive, corrective) and repairs (e.g., basic replacements, changing of parts) for specific disciplines and equipment for which they have been trained, following methods of procedure (MOPs), standard operating procedures (SOPs), and digital methods of operating procedures (DMOPs) with minimal supervision
Other
- Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time.
- High School Diploma, GED, or equivalent.
