Maintain the critical infrastructure that keeps Microsoft's datacenters up and running to support over 1 billion customers and 20 million businesses worldwide.
Requirements
Performs troubleshooting of equipment and systems independently within their trained discipline(s)
Documents issues found in troubleshooting process withinappropriate systemsper process and procedure as needed
Ensures equipment and system settings are consistent with established parameters and designs
Performs various types of maintenance (e.g., planned, predictive, corrective) and repairs (e.g., basic replacements, changing of parts) for specific disciplines and equipment for which they have been trained, following methods of procedure (MOPs), standard operating procedures (SOPs), and digital methods of operating procedures (DMOPs) with minimal supervision
Utilizesinternalcomputerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work
Performs monitoring physical inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds for unsafe or abnormal conditions
Understands critical system alarms for single discipline(s) of equipment, their meanings, and engages withappropriate escalationprocesses or procedures
Responsibilities
Performing basic monitoring and inspection
Performing various types of maintenance
Participating in equipment troubleshooting
Enforcing all safety and security requirements
Developing methods of operating procedures (MOPs) and standard operating procedures (SOPs)
Performs troubleshooting of equipment and systems independently within their trained discipline(s)
Performs various types of maintenance (e.g., planned, predictive, corrective) and repairs (e.g., basic replacements, changing of parts) for specific disciplines and equipment for which they have been trained, following methods of procedure (MOPs), standard operating procedures (SOPs), and digital methods of operating procedures (DMOPs) with minimal supervision
Other
Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
As indicated above, this role has a travel requirement of up to 25% which means you maybe required to travel, from time to time, as part of this role.
