Meta is seeking a Critical Operations Manager to ensure the safe and effective operations, maintenance, and modernization of a ~30-70 MW data center, which serves as the foundation for Meta's software and services.
Requirements
- Proficient with maintenance management programs
- 7+ years experience in a data center or other critical environment
- Trade Certification or state license in Mechanical (HVAC)
- Equipment field service engineering experience
Responsibilities
- Develop and execute tactical and strategic plans to safely and effectively operate, maintain, and modernize physical infrastructure
- Review and approve procedures based on internal standards and industry best practices
- Investigate incidents, conduct root cause analysis, and implement corrective actions to improve operations
- Collaborate with peer Critical Operations Managers to ensure consistency in strategy, approach, and delivery of critical operations
- Maintain partnerships with technical and support teams to achieve maximum uptime and ensure seamless operations
- Routinely inspect buildings, grounds, and critical equipment to identify potential issues and implement corrective actions
- Ensure compliance with work management processes, including CMMS and EAM, and industry standards
Other
- Manage a team of Lead Building Engineers, Critical Facility Engineers, and Facility Project Manager through effective leadership, coaching, and performance management
- Support the environmental, health and safety (EHS) program and ensure adherence to Meta Safety Policies and Procedures
- Develop and maintain a comprehensive incident response program, including emergency operating procedures and business continuity plans
- Support construction project execution (new & retrofit) in the data center, ensuring adherence to construction processes while supporting the critical operations environment
- Occasional travel as required (<10%), with more travel possible during onboarding
- 8+ years of experience in critical facilities operations
- 3+ years of experience in team management
