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CRM Data Analyst

Sotheby's

$130,000 - $150,000
Sep 17, 2025
New York, NY, US
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Sotheby's is looking to drive the acquisition and retention of customers through insightful analysis and clear communication of findings.

Requirements

  • Expertise in BI Tools (e.g. Tableau), SQL and Excel
  • Strong working knowledge of Marketing Mix Models, Multi-Touch Attribution Models, Customer Segmentation and incrementality measurement approaches
  • Experience using an enterprise-level digital analytics platforms (e.g. Adobe Analytics, Google Analytics, etc.)
  • Advanced Microsoft PowerPoint abilities
  • Deep knowledge of email marketing, database marketing, data integration, and CRM
  • Strong problem solving, analytical and quantitative skills and ability to synthesize findings into tangible actions that help drive business outcomes

Responsibilities

  • Develop and execute a comprehensive email health and analytics model and strategy
  • Extract actionable insights from complex email data sets
  • Drive A/B and multivariate testing initiatives to optimize email content, subject lines, send times, and other key elements
  • Implement advanced segmentation strategies
  • Build customer views to understand the impact of Marketing on customers across all stages of the buying lifecycle
  • Collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Communicate technical material with clear data visualization and compelling narrative to a range of audiences

Other

  • 4 years' experience in data analytics or related field
  • Bachelor’s degree in business, finance, accounting, statistics, or related field
  • Polished communication skills with ability to clearly convey complex data and information across a broad landscape of clientele
  • Strong organizational skills, a strong sense of ownership and accountability, and the ability to lead projects, communicate effectively, and be a self-starter
  • Ability to work onsite 2-3 days per week
  • Sponsorship is not available for this role