The Custom Engineering Group (CEG) is responsible for supporting customer service, handling requests for information, and supporting the external sales force. The group also designs and develops custom products, including crane fulfillment and custom product features as requested by customers.
Requirements
- Ability to perform basic calculations for structural, electrical, and mechanical designs.
- Familiarity with CAD drawing and SolidWorks preferred.
- Ability to set up and analyze FEA models of components and assemblies.
- Proficiency using Microsoft Suite (Word, Visio, Project, Excel, and Access).
Responsibilities
- Prepare order design and generate CAD drawings, 3D Models and other documents for manufacturing and assembly.
- Support production as necessary.
- Participate in the generation of Design Basis documents (Engineering Docs/Drawings/Electrical Diagrams) and review the output of others.
- Perform sporadic Product Support offering installation and troubleshooting expertise for in-field operations.
- Work closely with Production personnel to resolve design issues, troubleshoot or to enhance workflow.
- Lead continuous improvement for Custom Order Fulfillment.
- Work with the Design Automation Group to develop enhancement to ETO fulfillment.
Other
- Provide written input to Customer Service for the preparation of Crane System or Custom Product quotes.
- Provide written responses to Requests for Information.
- Provide verbal response (by phone or in person) to questions from Customer Service, Manufacturing & Production, Sales, Distributors and End Users.
- Occasionally accompany sales personnel on sales calls.
- Exhibit interpersonal skills sufficient to perform as an active team member.
