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Customer Delivery Technical Leader

Cisco

Salary not specified
Aug 30, 2025
Washington, DC, USA • Patuxent River, MD, USA
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Transforming current and future network architecture for customers, reducing risk, driving innovation, and enhancing networks to meet business objectives.

Requirements

  • Secret level clearance.
  • 10 years relevant experience in networking.
  • 10 years relevant experience supporting the United States government – Department of Defense.
  • Cisco Certified Internetwork Expert (CCIE) or equivalent skills (Routing/Switching).
  • Be experienced delivering Cisco standard methodologies within our customer's infrastructure.
  • Be able to demonstrate the ability to lead or guide teams made up of Cisco, Customer and Partner members in the analysis and resolution of sophisticated network problems.
  • Strong analytical and problem-solving skills with ability to solve technical problems.

Responsibilities

  • Drive the effort to transform our current and future network architecture for our customers.
  • Work directly with our customers and gain direct experience and exposure into their networks.
  • Collaborate on a variety of projects that have a real impact on the lives of Veterans and military service members.
  • Work on network infrastructures and help to deliver business solutions and technology solutions from data, security, mobility, and cloud.
  • Advocate for innovation for our customer and as a liaison, share what is coming with our customers to help them be the groundbreakers of technology.
  • Analyze and resolve sophisticated network problems.
  • Provide high-level crisis management through anticipation of issues, problems or events and actively resolving them with the Customer and Partners.

Other

  • Must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee).
  • This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.
  • Must have a current US Government Secret Clearance.
  • Must live within commuting distance and be able to work onsite 3-4 days per week at Naval Air Station Patuxent River in Patuxent River, Maryland.
  • Leverage good communication, consulting and customer relationship skills to create productive collaborations.