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Customer Engineer - Platform - Retail Industry

Google

$125,000 - $183,000
Aug 18, 2025
Chicago, IL, USA • Atlanta, GA, USA
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Help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks.

Requirements

  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
  • Experience in migrating applications and services to cloud platforms.
  • Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.

Responsibilities

  • Share Google Cloud to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
  • Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution on Google Cloud.
  • Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
  • Engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks.
  • Use presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud.
  • Focus on a range of customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization, data analytics and more.

Other

  • Lead prospecting and acquisition of new logos, creating and building customer relationships from scratch, and establishing as a trusted advisor on their long-term technology and business decisions.
  • Experience prospecting, and building and maintaining customer relationships from scratch.
  • Passion for building out Greenfield territories.
  • Bachelor's degree or equivalent practical experience.
  • Atlanta, GA, USA; Chicago, IL, USA