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Google Public Sector aims to help United States public sector institutions accelerate their digital transformations by spreading the power of cloud computing globally. The Customer Engineer role is crucial in facilitating this by making work more productive, mobile, and collaborative for educational institutions, government agencies, and other businesses using Google Cloud products. This involves problem-solving key technical issues for customers, liaising with product teams, and driving adoption of Google Cloud.

Requirements

• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms in the federal government Department of Defense.
• Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
• Experience in migrating applications and services to cloud platforms with customers in the Navy.
• Experience building and maintaining customer relationships, along with passion for building Greenfield territories.
• Experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms in the federal government Department of Defense.

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share Google Cloud expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.
• Partner with technical sales teams to differentiate Google Cloud for our customers.
• Develop cloud solutions and architectures to solve their business challenges.
• Engage in proofs of concept, and troubleshoot technical questions and roadblocks.

Other

• Bachelor's degree or equivalent practical experience.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders in the Federal government space.
• Ability to travel up to 50% of the time.
• Active, or the ability to obtain, a Top Secret security clearance.
• Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information.