Google Cloud Platform team is looking to help customers transform and build what's next for their business by providing trusted technical and solution advice to accelerate workload migration and remove technical impediments.
Requirements
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with software lifecycles, building tools, and architecting and developing software for scalable, distributed systems, including data platform, AI/ML and infrastructure.
- Experience as a Pre-Sales Manager or a people manager in a technical customer-facing role within a professional services or Sales Engineering team.
- Experience managing a team through sales processes, operations and career development, including account mapping, quota setting, quarterly/annual performance management, and managing sensitive information.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders, including tailoring and delivering compelling messages by audience, asking strategic questions, and leading conversations that drive business opportunity.
- Personal technical expertise in cloud native architecture and Google Cloud services.
- Experience with cloud transformation and relevant industry trends.
Responsibilities
- Lead a team of Customer Engineers and build a thriving growth culture. Focus on talent strategy and skills development to deliver on successful cloud transformation outcomes for our customers and accelerate business goals for your territory.
- Foster strong partnerships with key customers across the book of business. Provide leadership related to cloud, transformation and relevant industry trends.
- Partner with Google Cloud Sales leadership to define technical go-to-market strategies and execution plan for the team's book of business.
- Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects.
- Work cross-functionally across Google, our partners, and your team to resolve technical roadblocks including capacity needs, constraints and product challenges affecting customer satisfaction.
- Prepare and present demonstrations of Google’s Cloud services, and address and overcome technical objections that arise throughout the sales process.
- Maintain personal technical expertise and be prepared to engage directly with prospects as the opportunity presents itself.
Other
- Bachelor's degree or equivalent practical experience.
- Leadership experience, such as people management, team lead, mentorship, or coaching.
- Ability to travel up to 25% of the time.
- Excellent verbal and written communication skills.
- Ability to work cross-functionally with our product, support, engineering and sales teams.
