Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud, and the role is to lead customer engineering teams to provide trusted technical and solution advice to accelerate workload migration and remove technical impediments
Requirements
- 10 years of experience with cloud native architecture in a customer-facing or support role
- Experience with software life-cycles, building tools, and architecting and developing software for scalable, distributed systems, including data platform, AI/ML including Generative AI and infrastructure
- Experience managing a team through sales processes, operations and career development, including account mapping, quota setting, quarterly/annual performance management, and managing sensitive information
- Experience presenting to technical stakeholders and executive leaders, including delivering messages by the audience, asking tactical questions, and leading conversations that drive business opportunities
Responsibilities
- Lead a team of Customer Engineers and build a thriving growth culture. Focus on talent strategy and skills development to deliver on successful cloud transformation outcomes for our customers and accelerate business goals for your territory
- Foster strong partnerships with key customers across the book of business. Provide leadership related to cloud, transformation and relevant industry trends
- Partner with Google Cloud Sales leadership to define technical go-to-market strategies and execution plan for the team's book of business
- Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects
- Work cross-functionally across Google, our partners, and your team to resolve technical roadblocks including capacity needs, constraints and product issues affecting customer satisfaction
Other
- Bachelor's degree or equivalent practical experience
- 3 years of leadership experience, such as people management, team lead, mentorship, or coaching
- Ability to travel up to 50% of the time as needed
- 2 years of experience supporting or selling to state, county, local municipal agencies, and academic institutions
