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Customer Engineering Product Specialist

Cummins

Salary not specified
Jun 10, 2025
Remote, US
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Cummins Inc. is looking to solve the problem of integrating their products with customer vehicles, requiring the development of technical specifications and high-performance solutions.

Requirements

  • Machine Integration and Optimization
  • Product Application Support
  • Product Function Modeling, Simulation and Analysis
  • Product Installation Quality
  • Product Problem Solving
  • Product Selection
  • Technical Customer Management

Responsibilities

  • Obtains input and negotiates with Subject Matter Experts and Value Package Introduction (VPI) Teams and delivers product data and installation requirements to Application Engineers and OEMs
  • Applies and improves processes such as Installation Quality Assurance, OEM integration and product selection and tools such as Advisor, Cummins OnLine Specifications (COLS) and Global Customer Engineering (GCE)
  • Develops strong working relationships with customer technical counterparts to serve as their primary liaison to deliver specialized product technical information
  • Leads the translation of customer needs and 'voice of the customer' into functional product requirements
  • Utilizes Analysis Led Design (ALD) and Six Sigma tools to optimize product and system performance
  • Proposes innovative customer-focused initiatives and projects
  • Assists with the transfer of knowledge through coaching and mentoring less experienced engineers

Other

  • College, university, or equivalent Bachelor's degree in Engineering or appropriate STEM field is required
  • Post-graduate (Master's) degree relevant to this discipline area may be required for select roles
  • Prior Senior or Lead Engineer equivalent work experience in a relevant discipline area is required with a demonstrated track record of technical problem solving and quality decision making
  • Knowledge of MS Office tools is preferred
  • Overall 10+ years of industry experience
  • 5+ years of experience in getting design documents approved by various Indian Railway Factory/RDSO for rolling stock applications
  • 2+ years of experience in conducting propulsion system / integrated system testing for Vande Bharat/EMU/MEMU
  • Experience in preparing vehicle requirements, system requirements, and interface control documents for Train Control and Management Systems (TCMS)
  • Strong expertise in creating technical documentation, including SOW documents, Software Design documents, Test Plans, and Project Plans