DIRECTV is looking to solve problems related to customer experience by implementing software updates and feature enhancements, identifying and researching issues, and investigating system gaps and opportunities within their Product Customer Experience (PCX) Lab.
Requirements
- Coding experience across a broad range of programming languages
- Exposure to artificial intelligence technologies, particularly computer vision (e.g., image recognition, object detection, video analytics), is a strong plus
Responsibilities
- Implementing software updates and feature enhancements.
- Identify and research issues through various sources and feedback channels to create solutions.
- Investigate system gaps and opportunities.
Other
- Undergraduate or graduate students majoring in Engineering, Computer Science, or Mathematics
- Solid general technical knowledge and ability to learn new tools quickly
- Strong technical acumen with analytical problem-solving skills
- Familiarity with DIRECTV products and services
- Engineering-focused mindset with attention to detail and innovation
- Demonstrated ability to succeed in a virtual or remote environment
- Comfortable presenting ideas and engaging with leadership
- Local or domestic travel to manufacturing facilities may be required.
- This is a hybrid role that requires 3 days per week in our El Segundo lab.
- Candidates need to be local to the Los Angeles area and have reliable transportation.
- Must have full U.S. work authorization now and in the future
- May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer’s proprietary data.
