Sika is looking for an experienced Quality Engineer to ensure Injection Mold production efficiency through process design and development, and direct production support.
Requirements
- Solid working knowledge of quality principles, audit protocols, inspection procedures, PPAP
- Knowledge of continuous improvement tools/processes to participate in projects across functional areas of the business to resolve supplier issues
Responsibilities
- Lead and direct customer issues to closure, by gathering appropriate teams and problem solving using the tools such as 8Ds, 5Ps, DWDP, 5-Whys and other such documents, per customer requirements.
- Maintain daily quality (PPM and other targets) and cost (internal and external costs) data for all customers as well as at the Grandview plant level.
- Fulfills all new parts submission (PPAP) requirements.
- Provide on-site problem resolution at customer locations.
- Coordinate quarantine and containment actions at the customer locations and Grandview plant.
- Work closely with the Launch Department to perform Advanced Product Quality Planning (APQP) for new product launches and Advanced Quality Planning (AQP) for product and/or process changes.
- Develop, coordinate, and implement projects to improve efficiency and decrease scrap.
Other
- Serve as customer representative for product issues (quality, deliveries and other customer requests).
- Coordinate, lead, facilitate and coach efforts within all Sika Operations to achieve and maintain customer satisfaction.
- Develop, implement, and deploy methods of communication of customer performance.
- Champion continuous improvement efforts to assure continued customer satisfaction.
- Provide leadership to attain Customer Quality Awards.
- 5 years of experience in quality assurance or related experience
- Automotive experience a plus
- Well organized
- Solid interpersonal and follow up skills
- Computer literacy
- Strong analytical skills
- Comfortable working in a manufacturing environment
