Dropbox is looking to enhance and empower the user journey by delivering best-in-class customer and support solutions. The company aims to design, implement, and iterate on scalable technical solutions that drive meaningful business impact and ensure GTM systems are robust, adaptable, and aligned with broader goals.
Requirements
- Proficiency in Python, with hands-on experience in implementing scalable backend solutions
- Familiar with JavaScript/TypeScript and frameworks like React and Node.js
- Writes clean, high-quality code, effectively navigates large codebases, and contributes to code reviews
- Understanding of microservices architecture, RESTful APIs, and event-driven systems
- Exposure to Go-to-Market (GTM) platforms and related business processes like Content Management Systems such as AEM, Salesforce, Marketo and related platforms
Responsibilities
- Develop full stack applications that support Sales, Marketing, and Customer Experience initiatives
- Contribute to the design, build, and maintenance of scalable, secure, and high-performing systems and integrations
- Use AI-driven tools and data workflows to enhance automation, personalization, and operational efficiency
- Collaborate cross-functionally with business stakeholders and technical teams including Data Engineering, Product Engineering, and Communications & Collaboration
- Contribute to architectural decisions and long-term technical strategy for GTM platforms
- Guide junior/intern developers and contribute to a culture of technical excellence
Other
- 5+ years of professional software engineering experience, with a track record of building and maintaining reliable software systems
- Demonstrates strong ownership and problem-solving skills, with a focus on aligning work to team and business goals
- Effective communicator, comfortable working with both technical and non-technical stakeholders
