Calero is looking for a Data Analyst to ensure proper, timely, and accurate invoice processing for assigned customers, resolve billing disputes, and manage disconnection notices.
Requirements
- 1-2 years’ Experience in accounting, finance or data entry type roles preferred
Responsibilities
- Create and submit AP files to the customer(s) for payment in line with SLA/KPIs
- Interact with customer(s) and carrier(s) relating to invoice processing to resolve any items which prevent completion
- Implement customer requirements for GL Coding and Cost Allocations
- Partner with the carrier(s) to resolve billing disputes, manage and resolve disconnection notices
- Connect inventory information created from billing and/or provisioning details to support entire inventory
Other
- Bachelors’ degree in accounting, math, or analytical related field, preferred but not required
- Excellent customer service skills
- Attention to detail
- Agility to fast paced environment
- Ability to prioritize and manage multiple responsibilities
- Demonstrates a sense of urgency and ability to meet deadlines
- Excellent verbal, written, and non-verbal communication skills
- High emotional intelligence and critical/forward thinking
- Action oriented, results driven, and ensures accountability
- Customer Focused
- Quality decision making
- Organizational skills and planning/priority setting
- Excellent ability to work collaboratively and confidentially with all levels in the organization
