Optimum is looking to enhance efficiency and drive innovation by developing data products for efficiency analysis and further automation efforts, specifically within their ServiceNow platform.
Requirements
- Strong experience with Power BI
- Proficiency in SQL and ability to analyze raw datasets from various systems
- Ability to interpret complex Excel spreadsheets and automate reporting processes
- Experience in supporting ETL processes
Responsibilities
- Develop data products that will support efficiency analysis and further automation efforts.
- Lead efforts to enhance the automations within and around our ServiceNow platform that supports all requests coming into the operation organization.
- Collaborate with stakeholders to understand data needs and design tailored reporting solutions
- Develop and optimize Power BI dashboards, ensuring efficiency and interactive visualizations
- Analyze and integrate data from diverse systems, performing in-depth validations to ensure accuracy
- Conduct regular checks on data integrity and troubleshoot quality issues using SQL
- Assist in the development and implementation of complex automation solutions, ensuring scalability, reliability, performance, and alignment with organizational standards.
Other
- This is a hybrid position requiring onsite work at our Plano, TX location 3 days per week.
- Effective communication skills to work with cross-functional teams
- Partner with senior leadership, business leads, and key stakeholders to identify automation opportunities, prioritize initiatives, and drive cross-functional alignment.
- resourceful, collaborative, team-oriented and passionate about delivering consistent excellence
- 2-3 years of experience as a Data Analyst or similar
