The University of Oklahoma's Center for Public Management (OU CPM) is seeking a Program Analyst to enhance the efficiency and effectiveness of public sector agencies by improving data collection, analysis, and reporting for program and contract effectiveness.
Requirements
- 24 months experience in computing programming and analysis or in related field.
- High level experience in methodologies and processes for managing databases
- Ability to develop database structure and tools (e.g., Microsoft SQL)
- Computer skills with wide knowledge of business software (i.e. SQL, Excel, and Access)
- 18 months data collection, analysis, and complex reporting
- Experience with data and metrics within contact center operations
- Provides technical expertise on data storage structures, data mining, and data cleansing.
Responsibilities
- Responsible for managing master data sets, developing reporting tools, and troubleshooting data issues and anomalies.
- Identifying trends and patterns that could be valuable for diagnostic and predictive analytic efforts.
- Responsible for data and reporting architecture and presenting analysis and recommendations through various reports and dashboards.
- Mines data from primary and secondary sources, reorganizing said data in various formats.
- Provides quality assurance of imported data.
- Manages and designs the reporting environment, including data sources, security, and metadata.
- Troubleshoots the reporting database environment and reports.
Other
- Ability to translate business requirements into non technical, lay terms
- Ability to communicate verbally and in writing
- Detail oriented for accuracy of data and information
- Able to produce reports and complete work within deadlines
- Hiring contingent upon a Background Check? : Yes
