Workato needs a Sales Operations Data Analyst to own and enhance their dashboarding ecosystem using modern BI tools, empowering Sales and Revenue Operations teams with actionable insights to drive strategic and operational decision-making.
Requirements
- Proven experience creating business-facing dashboards using modern BI tools (e.g. Sigma, Tableau, Looker, Power BI).
- 5+ years of meaningful data analysis experience, preferably within SaaS or a relatable analytical background.
- Strong SQL skills and a solid understanding of data modeling and architecture.
- Ability to simplify complex data for non-technical stakeholders.
- Excellent quantitative skills with experience analyzing SaaS adoption and retention metrics
Responsibilities
- Build scalable, efficient, reliable, and easy-to-consume front end dashboards within our BI application, Sigma Computing that drive informed decision-making across Sales and Sales Ops teams.
- Own and enhance core dashboards and reports, ensuring they evolve with the business and remain accurate, relevant, and accessible.
- Document dashboards comprehensively to support ongoing self-service, troubleshooting, and long-term sustainability.
- Balance short-term ad hoc requests with the development of long-term, scalable analytics solutions.
- Collaborate with data engineering to ensure dashboards are built on robust, efficient, and future-proof data architectures.
- Act as the subject matter expert on key Sales KPIs
- Partner with SalesOps leaders to identify insights gaps, uncover pain points, and propose solutions that enhance sales productivity and process optimization.
Other
- Sales operations experience is a strong plus
- Detail-oriented mindset with a sense of urgency
- Self-starter with the intellectual curiosity to be a systematic problem solver
- Ability to adapt quickly to changing priorities and effectively manage time, multiple tasks, and firm deadlines
- Excellent interpersonal skills; skilled at creating material for an executive audience; skilled at converting business requirements into consumable material
