TeleMed2U is seeking a Data Analyst to support its growing need for high-quality data reporting, analytics, and visualizations to deliver consistent, accurate, and automated market insights and clinical outcomes.
Requirements
- 3+ years of experience in data analysis or business analysis (healthcare preferred)
- Proficiency in SQL, Excel, and PowerBI or equivalent data analysis and visualization tools
- Familiarity with healthcare IT systems and compliance standards (HIPAA, HL7, SOC2, NIST, HITRUST, etc.)
- Understanding of healthcare quality standards such as HEDIS, CMS eCQM, STARS, etc.
- Knowledge of healthcare business operations, especially health plans and payors
- Knowledge of healthcare clinical operations, especially health plans and payors
- Experience with tools like Customer Relationship Management (CRM) systems and Electronic Health Records (EHR) systems, or similar enterprise information systems
Responsibilities
- Analyze healthcare revenue data, patient/member engagement metrics, and operational KPIs to identify trends, anomalies, and opportunities for optimization.
- Build and maintain summary dashboards and raw data reports using tools such as Power BI, Excel, and SQL to track performance across health plans, specialties, and clients.
- Take ownership of existing client reporting needs, including automating current manual reports and expanding standardized reporting to all health plan partners; includes formatting reports and generating actionable insights so they are available to Sales & Account Management for immediate external use.
- Develop and maintain quarterly revenue analyses by customer and specialty, including metrics on payer mix, gross margin %, and reimbursement trends to inform contracting and rate negotiations.
- Partner with the Sales & Business Development team to create automated referring provider reports, identifying referral volume by clinic, specialty, and payer, in addition to establishing workflows for upload into HubSpot for CSM follow-up.
- Generate data to support pipeline management, including identification of new referring clinics and tracking referral conversion metrics.
- Prepare provider roster data requests, data points for marketing collateral, and ad hoc analyses as needed to support client deliverables and leadership initiatives.
Other
- Strong communication skills and ability to work independently
- Experience working with cross-functional teams in a fast-paced environment
- Foster a culture of ownership, accuracy, and continuous improvement
- 3+ years of experience in data analysis or business analysis (healthcare preferred)
- Bachelor's degree or higher (not explicitly mentioned but implied)
