Storesight aims to enhance client success by providing timely and actionable insights through custom reports and improving internal data structures for better understanding of client behavior and data quality.
Requirements
- Skilled in using PostgreSQL for querying databases, data manipulation, and managing data structures.
- Proficient in Tableau or other Business Intelligence tools, with a strong understanding of data visualization and reporting.
- Advanced Excel skills for data analysis, organization, and manipulation.
Responsibilities
- Create custom reports (typically Tableau dashboards) that are timely and actionable for clients.
- Provide guidance to the Customer Success and Project Management teams on data collection to maximize completion, accuracy, and data impact.
- Assist in improving the company's internal data structure, with an emphasis on understanding client behavior, maintaining data quality, and optimizing processes for data enrichment.
- Develop intuitive, user-friendly dashboards.
- Provide actionable insights to clients.
- Optimize job configurations based on client data.
- Improve data tagging for syndicated products, ensure data accuracy and governance, and manage data structures using PostgreSQL and Excel.
Other
- Client Success: Partner with Account Executives (AEs) and Customer Success Managers (CSMs) to demo products and deliver custom Tableau dashboards tailored to client needs.
- Communication: Collaborate with internal teams (Customer Success and Project Management) and effectively engage with clients through clear written and verbal communication.
- Excellent written and verbal communication skills to effectively convey insights and collaborate with teams.