DSV is looking for a Data Analyst to generate insights that will guide operational strategy and day-to-day execution, by gathering customer insights, mining data, making recommendations, and helping senior leaders make key business decisions.
Requirements
- Employee must possess excellent computer skills but not limited to MS Office Suite (including Excel pivot tables and formulas), Windows, or Visio.
- Ability to learn new systems and tools quickly.
- MS Office (Access, Excel, pivot tables) expertise
- Ability to handle basic statistical control methods.
- Ability to implement and validate corrective and preventative actions.
- Willing to ask questions to gain a better understanding of requirements and develop continuous improvement ideas.
- Understanding of the company’s business strategy, vision, and operations as well as regional working relationships.
Responsibilities
- Uncover trends and correlations to develop insights that can materially improve our operational decisions.
- Apply data mining, quantitative analysis, and statistical models to understand how our customers interact with us and identify the best way to improve the customer experience and meet our goals.
- Own the design, development, and maintenance of ongoing performance metrics, reports, analyses, dashboards, etc. to drive key business decisions.
- Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.
- Assess and document existing business procedures. Develop recommendations for new methods/procedures, implementation plans, schedules, and written reports for management to evaluate.
- Maintain recordkeeping database and produce reports.
- Analyze business cases and existing data to identify new cost savings initiatives to develop into case studies for presentation to client.
Other
- 2 years’ experience in Warehouse or Distribution Operations preferred with emphasis in Logistics or Supply Chain Management, Business or Sales and Marketing.
- Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
- Excellent verbal and written communication skills, strong interpersonal skills, ability to coordinate and motivate self and others.
- Comfortable communicating with individuals throughout all levels of the organization.
- Demonstrated ability to work in a matrix environment. Must work well across multiple units across the company.
