Public Health Solutions (PHS) seeks to be a data-driven organization to inform its activities and priorities based on learnings about the communities it serves and the impact of its services. The Data Analyst-Operations will primarily support billing and finance reporting and data management for the Social Care Network (SCN).
Requirements
- Experience building reports and/or dashboards in Microsoft Excel and Power BI.
- Familiar with social care coordination and/or working with Managed Care Organization (MCO) datasets and other claims data.
- Comfortable analyzing and interpreting results from datasets with varying structures and levels of cleanliness in Microsoft Excel, R, STATA, or Python.
- Comfortable supporting continuous quality improvement projects through planning, implementation, and monitoring.
- Experience visualizing and communicating data so that it is easily understood by a variety of stakeholders.
- Experience telling stories with data, in written and/or oral communication.
- Experience working with claims data and medical billing.
Responsibilities
- Work with teams to ensure quality of metrics and alignment with program objectives, New York State requirements, and organizational needs and objectives.
- Use and visualize data to proactively identify program and/or data quality issues, develop programmatic solutions, and implement those solutions.
- Extract and analyze data from the data warehouse, and other data sources, to develop ad hoc reports and dashboards, providing actionable insights that enable Social Care Network leadership to make data-informed decisions and drive targeted interventions.
- Review, manipulate, and extract billing data to develop detailed cost and revenue reports, delivering insights that support understanding of network financial performance and drive strategic revenue optimization.
- Support teams with data management, data cleaning, data analysis, and data visualization in order to carry out day-to-day monitoring and quality improvement.
- Support training and capacity building efforts both internally and to Social Care Network partners.
- Participate in team and stakeholder meetings, as needed.
Other
- Be a compelling data storyteller.
- Be comfortable presenting to and engaging with various stakeholders (i.e., both written and verbal).
- Be adept at helping others, at varying levels of data literacy, to optimize data tracking methods and understand data to support decision-making and fulfill program needs and objectives.
- Bachelor’s degree; 2-5 years’ experience.
- Experience effectively collaborating with interdepartmental teams.
