The Authority is looking to improve performance and efficiency by implementing quality improvement efforts and creating dynamic reports to visualize performance.
Requirements
- Working knowledge of data analysis techniques with an understanding of basic statistical concepts
- Working knowledge of one or more mainstream programming and statistical languages such as Python, R, or Java
- Working knowledge of database, analysis, and presentation software: PowerBI, PowerPoint, SQL, and Excel
- Working knowledge in developing and implementing performance measurement management systems
- Experience with data visualization preferred
Responsibilities
- Works with departments in developing and maintaining performance processes
- Creates workflows to automatically generate departmental reporting, using programming languages (Python, SQL, etc.)
- Develops meaningful performance metrics that result in organizational and service improvements
- Cleans and aggregates data from multiple databases within the agency and implements and maintains document data collection and reporting requirements
- Develops and designs interactive reports and tools using data analytics software to provide analysis and conclusions to department management
- Analyzes performance data and provides recommendations to departments based on performance analysis
- Works with departments to conduct analyses and develop information to guide strategic decision-making
Other
- Bachelor’s degree in Statistics, Mathematics, Computer Science, or a related field, or an equivalent combination of related education and experience
- Strong organization, analytical, and problem-solving skills
- Strong oral and written communication skills and able to effectively communicate with a variety of audiences
- Ability to distill raw data into easily communicable form, especially graphically
- Ability to manage multiple projects and balance multiple priorities, deadlines and budget constraints
- Ability to multi-task and possess the flexibility to frequently transition from one project assignment to another
- Ability to work effectively with a diverse group of stakeholders, to include senior management, project managers, and subject matter experts
- Willingness and capacity to learn and be challenged; strong sense of curiosity
- Required to travel to various CTA field locations and transit property locations
- Must comply with CTA's residency ordinance
