Postman Law is looking for an experienced Data Analyst to support their Personal Injury Operations Team by providing insights and improving client experience through data analysis and predictive modeling.
Requirements
- 2+ years of experience in a data analysis, business intelligence, or reporting role.
- Strong experience with Sigma Computing or a similar cloud-based BI tool (Sigma preferred).
- Proficiency in SQL and comfort working with relational databases and cloud data platforms (e.g., Snowflake, BigQuery).
- Ability to analyze and interpret large datasets, and effectively communicate findings to non-technical stakeholders.
- Mastery of Microsoft Excel.
- Proficiency in SQL, DAX, and Microsoft Power Query.
- Proficiency in Python or R for statistical programming
Responsibilities
- Design, build, and maintain dynamic reports and dashboards to support leadership, legal, and personal injury operations teams.
- Perform analyses to drive insights and improve client experience across the client journey.
- Develop predictive models to forecast case volume and staffing requirements to maintain optimal service levels
- Conduct productivity analyses to evaluate personal injury operations team performance and identify areas for operational improvement.
- Translate complex data into actionable insights to drive strategic planning and daily decision-making.
- Work with cross-functional teams to understand reporting needs and develop scalable solutions.
- Ensure accuracy, integrity, and reliability of data used in reports and analyses.
Other
- Bachelor’s degree in Data Analytics, Business, Computer Science, or a related field.
- Excellent verbal, written, and interpersonal communication skills.
- Analytical, problem-solving, and decision-making skills.
- Excellent time management skills with a proven ability to meet deadlines.
- Experience working in a Personal Injury or plaintiff-side law firm environment.
