IntelliPro is looking for a Data Analyst to join their Customer Success team and lead the delivery of data-driven solutions for game studios, to help build a data-first culture within customers' organizations.
Requirements
- Strong SQL Skills And Experience Building Reports And Dashboards
- Experience defining and analyzing key business metrics (e.g., retention, LTV, conversion funnels)
- Solid understanding of how analytics ties into product development, marketing, and operations
- Familiarity with big data technologies (e.g., data lakes, ETL pipelines)
- Experience with product analytics platforms (ThinkingData, Amplitude, GameAnalytics, Mixpanel)
- Understanding of LiveOps, AB testing, and in-game economy metrics
- Ability to balance hands-on analytics with customer-facing responsibilities
Responsibilities
- Drive Customer Onboarding: Guide customers through the onboarding process for our behavior analytics platform - including data collection design, SDK and event validation, and dashboard setup.
- Be the Analytics Expert: Act as a strategic partner to customers, helping translate business goals into measurable data strategies across collection, analysis, and reporting.
- Enable Data-Driven Culture: Provide ongoing consultation to support customers' digital transformation and promote best practices for data-informed decision-making.
- Industry-Focused Guidance: Research and curate analytics best practices tailored to game genres, lifecycle stages (soft launch, LiveOps), and business models (IAP, IAA, hybrid).
- Deep-Dive Analytics: Apply descriptive and diagnostic analysis to uncover gameplay trends, monetization bottlenecks, and user segmentation opportunities.
- Customer Support & Training: Be responsive to product questions, troubleshooting requests, and on-site or remote training needs.
- Knowledge Sharing: Contribute to internal knowledge bases covering analytical techniques, success stories, and game-specific metric frameworks.
Other
- Bachelor's degree or higher in Mathematics, Statistics, Computer Science, or a related field
- 5+ years of experience in data analytics, preferably in gaming or digital product environments
- Excellent communication, documentation, and presentation skills
- Proactive, self-motivated, and comfortable working across customers and internal teams
- Competitive salary, equity options, and a flexible, remote-friendly culture
