DecisionPoint seeks a Data Analyst (Reporting) to develop KPI frameworks, analyze operational and performance data, and produce recurring reports for a large federal and DoD-aligned mission environment. This role is responsible for generating weekly and monthly performance reports, tracking service-level agreements (SLAs), analyzing alert trends, and identifying areas for system and operational improvement.
Requirements
- Proficiency with Excel, SQL, or analytical tools for data querying and reporting.
- Understanding of KPI design, SLA metrics, and performance measurement methodologies.
- Familiarity with dashboards or BI tools like Power BI, Tableau, or Grafana.
- Knowledge of data validation, reconciliation, and quality control principles.
- Experience with cloud-based analytics or log aggregation tools.
- Familiarity with scripting for automation (Python, R, etc.).
Responsibilities
- Develop KPI calculations and performance measurement frameworks.
- Track SLA performance and identify deviations, risks, or improvement opportunities.
- Analyze monitoring alerts, incidents, performance logs, and operational data for trends.
- Prepare weekly, monthly, and quarterly analytic reports and executive summaries.
- Support dashboard teams in defining metrics, data sources, and visualization requirements.
- Conduct data validation, reconciliation, and quality checks across multiple data sources.
- Perform ad hoc analyses to support operations, engineering, and leadership decision-making.
Other
- Candidate must possess a Tier 2 Moderate Risk Public Trust (from any federal agency) or an active Secret clearance or higher.
- Bachelor’s degree in Data Analytics, Mathematics, Data Science, or a closely related field.
- Minimum 5 years of experience performing reporting, analytics, or data analysis.
- Experience developing KPIs and tracking SLA performance.
- Experience producing weekly/monthly reports for federal, DoD, or large enterprise environments.
