The US&C Field Analytics team needs to enable data-driven decision-making for regional Field Operations leadership in US&C, supporting both ongoing business needs and new global initiatives.
Requirements
- At least 2 years experience in analytics
- Strong analytics, SQL, and web query skills
- Experience within Python or R and visualization tools
- Data visualization experience with Tableau, Looker, or similar tools
- Critical analytical mindset
Responsibilities
- Create single sources of truth that directly influence decision-making by field managers and program leadership.
- Provide visibility into performance and health of field operations support teams through end-to-end analytical solutions.
- Develop full-stack analytical capabilities by mastering support processes and operational tools, then building backend queries that feed frontend dashboards.
- Deliver critical business intelligence across multiple lines of business, ensuring reliable reporting that supports strategic decision-making.
- Conduct investigative data mining to uncover hidden anomalies, inefficiencies, and operational blockers that require analytical rigor.
- Execute ad hoc deep-dive analyses to identify root causes of performance issues and enable program teams to address systemic challenges.
- Build cross-functional partnerships with stakeholders across departments to support comprehensive data discovery and operational improvement initiatives.
Other
- Strong stakeholder management skills
- Independent stakeholder management
- Self-directed project management
