Microsoft's Cloud Operations & Innovation (CO+I) needs a Datacenter Technician (DCT) Intern to perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. The role supports the global portfolio of over 1 million servers across more than 100 datacenters, ensuring the continuous operation and growth of Microsoft's cloud services.
Requirements
- Basic knowledge of computer hardware and components.
- Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
- Desire to learn, grow, and develop new technical skills.
Responsibilities
- Support deployment of on-site datacenter physical infrastructure
- Install, replace, and troubleshoot cables and hardware
- Handle data bearing devices (ex. Hard drives, solid state drives, etc.)
- Work within a ticket-based environment
- Move equipment using pallet jacks or other assisted lifting equipment.
- As required, assist the Datacenter Inventory and Asset Management Team (DIAT) with shipping/receiving and inventory management to address high work volumes.
Other
- High School Diploma, or equivalent.
- Past or current Microsoft Data Center Academy Student.
- Currently pursuing or have completed a certificate or degree in Information Technology, Information and Communication Technology, or a closely related field.
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- Ability to support frequent standing, walking, lifting, and working at heights with or without equipment assistance.
- Able to communicate effectively with multiple stakeholders.
- Proficient in written and oral English communication to support regional and global teams.
- Flexibility to work non-standard business hours that may include weekends and/or holidays.
