Airbnb is looking to revolutionize customer support by leveraging data-driven innovation and continuous experimentation, and needs an Engineering Manager to lead and grow a team of talented data engineers to build and scale the data foundations that enable this transformation.
Requirements
- Proficiency in data processing technologies (batch and streaming)
- SQL
- ETL schedulers (e.g. Airflow, Dagster)
- Strong technical and strategic vision, with the ability to translate broad objectives into actionable engineering plans.
- Strong product and business sense, can spot potential data issues, provide alternative solutions and collaborate effectively with product, engineering and analytics partners
- Experience with data engineering and analytics engineering
- Experience managing and leading data engineering teams
Responsibilities
- Lead and manage a team driving data engineering projects, ensuring high-quality data generation, ingestion, logging, processing, and metrics capabilities.
- Collaborate with engineers to plan, make trade-offs, and deliver high-quality data foundations (batch, intraday, streaming) that power insights for strategic decision-making, product and service measurement, AI models, and support agent performance evaluation.
- Collaborate with Product, Analytics, ML, and Operations to define and prioritize impactful data initiatives, identifying customer pain points and ensuring seamless data integration, data flow, and high quality trusted data.
- Streamline team practices, ensuring effective prioritization, execution, and clear communication of roadmap commitments.
- Advocate for best engineering practices, including testing, monitoring, and continuous improvement.
- Assess system health and data quality, identifying key areas for investment and scalability.
- Mentor and develop engineers, fostering an inclusive and high-performing team culture.
Other
- 9+ years of industry experience
- 4+ years of experience in managing and leading data engineering teams
- Excellent communication skills, with the ability to effectively interact with technical and non-technical stakeholders.
- A passion for innovation and the ability to foster a culture of learning and continuous improvement.
- Must live in a state where Airbnb, Inc. has a registered entity
- US - Remote Eligible
