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Data Operations Manager

Clearwater Analytics

Salary not specified
Jul 4, 2025
Boise, ID, USA
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The Data Operations Manager is needed to ensure the excellence of data ingestion processes and to address deficiencies by implementing effective solutions.

Requirements

  • Ability to read/understand at least one programming language (i.e., Python, Java, Groovy, etc.).
  • Experience with SQL or other relational databases.
  • Strong computer skills, including proficiency in Microsoft Office.
  • Excellent attention to detail and strong documentation skills.
  • Exceptional problem-solving abilities.

Responsibilities

  • Help to continuously maintain and improve quality data ingestion and delivery.
  • Keep up to date on evolving standards, norm models, file ingestion and delivery methods, vendors, and technology.
  • Solve issues across most parts of the team’s domain with limited guidance.
  • Ensure team processes and best practices are understood, followed, and improved upon.
  • Ability to read/understand at least one programming language (i.e., Python, Java, Groovy, etc.).
  • Experience with SQL or other relational databases.
  • Clearly and effectively communicate the technical aspects of Clearwater systems and our best practices with non-technical internal and external stakeholders.

Other

  • Mentor and develop team members by working with them to constantly facilitate growth opportunities.
  • Coordinate and manage team engagement.
  • Provide oversight, guidance, and being a leader, regarding initiatives to improve processes/efficiency across the team, division, and department.
  • Organize workflow of team and involved in resource allocation to deliver on key goals outlined by Division Lead/Department goals.
  • Manage administrative responsibilities including PTO, organizing on-call work, signing off on SOP documentation, etc.
  • Exemplify Clearwater culture while emphasizing teamwork, collaboration, continuous improvement, and individual empowerment.
  • Engages with and completes all performance management tasks.
  • The ability to give effective feedback and handle difficult conversations.
  • On call escalation responsibility.
  • Ability to manage people, projects, and tasks effectively.
  • Passion, Perseverance, and Accountability with an innate desire to drive client success.
  • Outstanding verbal and written communication skills.
  • Strong organizational and interpersonal skills.
  • Bachelor's degree in accounting, Engineering, Mathematics, or related area of study.
  • 7+ years of relevant experience.
  • 2 years of experience in leading a cross-functional and collaborative team.
  • 3+ years of work experience in investment management front office or operations or within an international data provider.