The Data Operations Manager is needed to ensure the excellence of data ingestion processes and to address deficiencies by implementing effective solutions.
Requirements
- Ability to read/understand at least one programming language (i.e., Python, Java, Groovy, etc.).
- Experience with SQL or other relational databases.
- Strong computer skills, including proficiency in Microsoft Office.
- Excellent attention to detail and strong documentation skills.
- Exceptional problem-solving abilities.
Responsibilities
- Help to continuously maintain and improve quality data ingestion and delivery.
- Keep up to date on evolving standards, norm models, file ingestion and delivery methods, vendors, and technology.
- Solve issues across most parts of the team’s domain with limited guidance.
- Ensure team processes and best practices are understood, followed, and improved upon.
- Ability to read/understand at least one programming language (i.e., Python, Java, Groovy, etc.).
- Experience with SQL or other relational databases.
- Clearly and effectively communicate the technical aspects of Clearwater systems and our best practices with non-technical internal and external stakeholders.
Other
- Mentor and develop team members by working with them to constantly facilitate growth opportunities.
- Coordinate and manage team engagement.
- Provide oversight, guidance, and being a leader, regarding initiatives to improve processes/efficiency across the team, division, and department.
- Organize workflow of team and involved in resource allocation to deliver on key goals outlined by Division Lead/Department goals.
- Manage administrative responsibilities including PTO, organizing on-call work, signing off on SOP documentation, etc.
- Exemplify Clearwater culture while emphasizing teamwork, collaboration, continuous improvement, and individual empowerment.
- Engages with and completes all performance management tasks.
- The ability to give effective feedback and handle difficult conversations.
- On call escalation responsibility.
- Ability to manage people, projects, and tasks effectively.
- Passion, Perseverance, and Accountability with an innate desire to drive client success.
- Outstanding verbal and written communication skills.
- Strong organizational and interpersonal skills.
- Bachelor's degree in accounting, Engineering, Mathematics, or related area of study.
- 7+ years of relevant experience.
- 2 years of experience in leading a cross-functional and collaborative team.
- 3+ years of work experience in investment management front office or operations or within an international data provider.
