Citi's Technology & Business Enablement (T&BE) organization needs to ensure the effectiveness, quality, and timeliness of remediation for high-severity issues and regulatory commitments across the firm. The Enterprise Data Office specifically requires robust quality assurance processes to drive consistent data management standards and capabilities.
Requirements
- 15+ years of extensive experience in data management, risk and control, supervision, issues management QA / control and monitoring processes.
- Specific subject matter expertise regarding data management, data governance, and risk and control disciplines within Data and/or Technology processes.
- Meaningful knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance.
- Experience working horizontally across an organization and participating in enterprise-wide implementations of major policy and relevant risk programs.
- Comprehensive knowledge and understanding of strategic elements of financial, operational, technical, and regulatory environment across the company.
- Experience in regulatory data remediation activities.
- Broad understanding of relevant banking regulation and supervisory expectations for large complex financial institutions.
Responsibilities
- Execute the QA mandate and provide oversight to drive consistent and clear QA processes, monitoring, reporting and escalation.
- Maintain common QA standards, procedures and governance processes to create and maintain consistent and best in class QA protocols.
- Review the identified issues, gain agreement on planned actions and provide strategic remediation paths for key issues.
- Define and implement future state strategies over Data Quality Assurance activities.
- Lead a QA team and ensure on-time and quality execution of QA reviews across assigned internal and regulatory issues portfolio in conformance with T&BE QA procedure.
- Supervise the team to ensure quality and concise QA workpapers and traceability matrix documentation.
- Publish quality and on-time QA status reporting to T&BE leadership.
Other
- Ability to effectively drive and lead change in an organization with Citigroup’s size.
- Well-developed listening skills and a strong ability to engage at the executive management level by providing proactive support and advice on a variety of risk matters.
- Superior oral and written communication skills, and in particular ability to articulate and influence senior stake holders.
- Strong leadership skills and demonstrated experience with a proven track record in driving positive and sustained change.
- Proven record of effective communication with regulatory bodies and awareness of relevant banking regulation and supervisory expectations.
