Telus Digital is looking to enhance user experiences across various platforms by leveraging artificial intelligence, machine learning, and data-driven insights to improve search engine quality.
Requirements
- Familiarity with current and historical media, business, sports, news, social media, and cultural affairs within the US
- Strong communication skills in English
- Active use of Gmail, social media platforms, and web browsers for content navigation and interaction
- Daily access to a broadband internet connection
- Smartphone (Android 5.0, iOS 14 or higher)
- Personal computer to perform tasks effectively
- Ability to pass a language assessment and an open-book qualification exam
Responsibilities
- Analyze and evaluate search engine results, including texts, images, and web pages, to ensure relevance and quality.
- Provide detailed feedback and ratings based on predefined guidelines to improve search algorithms.
- Use online tools to review and assess content accuracy, relevance, and user intent.
- Participate in ongoing training sessions and assessments to stay updated on quality standards and guidelines.
- Maintain high levels of accuracy and consistency in all evaluations to meet quality assurance benchmarks.
- Communicate effectively with team members and supervisors regarding any issues or clarifications needed.
- Adhere to confidentiality and data privacy policies to protect user information and proprietary content.
Other
- No prior professional experience is required
- Resident of the United States for at least the last three consecutive years
- Must stay active in the program for at least three months
- Must complete ID verification
- Must submit required documents within seven days to remain eligible
