Florida Power & Light Company is looking to reduce Pending Work Queues (PWQs) and improve back-office operations by developing data-driven solutions.
Requirements
- Demonstrated familiarity with data analysis tools (e.g., SQL, Python, Power BI) or coursework in related areas.
- Coursework or experience in data analytics, business analytics, or operations analytics.
- Proficiency in SQL, Python, and Power BI; comfortable working with large data sets.
Responsibilities
- Assist ART with PWQ backlog analysis, aging trends, and process-improvement data collection.
- Develop dashboards and reports in Power BI and perform data analysis using Python and SQL to illuminate PWQ drivers and cross-team dependencies (e.g., BOS, FMO, MCO CGI).
- Identify operational anomalies and opportunities for automation or streamlined workflows; design, prototype, and implement automation solutions (where feasible), collaborate with cross-functional teams to deploy them, and present findings, pilot results, and recommended deployment plans to leadership.
- Collaborate with cross-functional teams to translate data insights into actionable recommendations for backlog reduction and performance improvements.
- Present final project to senior leadership at the end of the internship.
- Perform other job-related duties as assigned.
Other
- Active enrollment in a Bachelor’s degree program.
- Maintain cumulative GPA of 3.0 or higher.
- Strong communication skills and ability to work cross-functionally.
- Assume responsibility for own travel, lodging, and transportation necessary to be available for the program.
- High school grad / GED
