Discord is looking to improve its safety measures to ensure a positive user experience while minimizing disruption, particularly in the context of gaming, which is a primary use case for the platform.
Requirements
- Proficiency in SQL and R or Python, plus willingness to contribute technically when needed.
- Expertise in product analytics, experimentation, A/B testing, and product strategy.
- Experience scaling and automating self-service analytics through tools like Tableau, Looker, or PowerBI.
- Experience applying causal inference or ML to guide product decisions at scale.
- Experience with mature data platforms and engineering stacks including DBT, Dagster, or Airflow.
Responsibilities
- Directly manage a 6-person Analytics Data Science team across junior to senior levels, providing right-sized coaching, feedback, and development support.
- Participate in Safety Leads group, building strong cross-functional relationships and contributing data-driven perspectives to safety strategy.
- Ensure quality of deliverables across the team through direct review or delegation to senior team members, maintaining and improving existing processes.
- Up-level the team’s ability to have more strategic impact by improving processes, stakeholder management, and driving ruthless prioritization.
- Develop your own strategic point of view of how Safety can be improved at Discord and drive change via thought leadership and/or deliverables from your team.
Other
- Direct experience on Safety or Integrity teams at consumer tech companies, with background in content moderation, scaled abuse detection (spam/scams), and/or teen safety initiatives.
- 2+ years directly managing teams of 3+ individuals with demonstrated ability to build and maintain high-performing DS teams.
- 5+ years in data science or analytics as an IC.
- Excellent communication and proven ability to translate complex technical findings into clear insights for stakeholders across all technical levels.
- Experience or strong perspective in safety or risk domains with ability to apply data science to these business areas.
- Strong management philosophy aligned with building autonomous, accountable teams while driving business impact.
- Collaborative, low‑ego, and user‑obsessed. Bias to action and learning.
- Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties).
- Passion for Discord, gaming, and/or online communities.