Apex Systems is seeking a highly skilled and collaborative Data Scientist who focuses on LLM/NLP to drive innovation in real-time AI applications, particularly within call center environments.
Requirements
- Proven experience with LLMs, NLP techniques, and prompt engineering.
- Background in real-time AI systems or call center technologies is highly desirable.
- Strong programming skills in Python and SQL.
Responsibilities
- Fine-tune and optimize existing LLMs to support initiative-specific tasks and business objectives.
- Provide expert input on LLM architecture and strategy, including the potential development of proprietary models.
- Apply advanced NLP techniques and prompt engineering to enhance real-time model performance, especially in customer interaction scenarios.
- Collaborate cross-functionally with technical teams and business stakeholders to translate complex findings into actionable insights.
- Present technical results and strategic recommendations to executive leadership with clarity and confidence.
- Contribute to the development of scalable, production-ready solutions using Python and SQL.
Other
- 1+ years of experience
- Exceptional communication skills with the ability to convey technical concepts to non-technical audiences.
- Demonstrated executive presence, business acumen, and a collaborative, team-oriented mindset.
- Comfortable navigating ambiguity and driving clarity in fast-paced environments.
- Bachelor's degree or higher (not explicitly mentioned but implied)
