TikTok's Payment team is looking to enhance payment solutions, including acquisitions, disbursements, transaction monitoring, and payment method management, to ensure a smooth and secure payment experience for users, while also protecting the platform and users from emerging payment threats and ensuring secure payment growth.
Requirements
- 3+ years of coding experience in Python, Hive, SQL and familiarity with machine learning functions, options, forecasting models.
- 5+ years of experience with Tableau or other data visualization tools (e.g. Tableau).
- Proficiency with test design, feature creation, model development, and documentation.
- Strongly skilled at manipulating and integrating data from a variety of sources.
- Risk analytics/operations, data science experience or similar quantitative business responsibility for financial services, eCommerce, or operational performance highly desirable.
- Knowledge of the payments industry is highly desirable.
Responsibilities
- Work with large datasets to solve problems that could be ambiguous and nuanced using a variety of analytical and statistical approaches.
- Conduct quantitative analysis using statistical regression, machine learning, as well as hypothesis testing and present analysis and recommendations in a user friendly manner to propel business growth and customer satisfaction.
- Develop a scientific approach to measure KPI fluctuation, impact of business initiatives, and customer experience and design indexes for continuous monitoring.
- Design and implement foundational tests including backtesting for measuring the effectiveness of credit risk strategy and segmenting user profile.
- Create documentation articulating the sampling process, underlying assumptions, design of test, success metrics, and conclusion.
- Perform predictive analysis and support business partners with revenue and loss forecasts, budgeting, risk and incident management to proactively address foreseeable challenges.
- Conduct deep dive analysis and diagnosis to identify patterns, concentrations, correlations, root causes to provide transparency into business and product performance.
Other
- This role is responsible for developing and executing on analytics and reporting initiatives which deliver data-driven insights to internal and external stakeholders, including strategy, operations, business, engineering, and R&D teams in both US and globally.
- You are playing a key role in empowering TikTok platform to achieve overall payment success by way of payment security.
- You must be able to work both independently and as part of a team to deliver on a dynamic set of needs in a fast-paced environment.
- Partner with Product, Strategy, Operations and cross-functional teams to inform, influence, support, and execute strategy and decisions.
- Demonstrate understanding of common challenges facing TikTok business, key products, and the competitiveness of the marketplace.
