USAA is looking to leverage artificial intelligence/machine learning (AI/ML) across its enterprise, including key bank operations such as call center optimization, complaints program analytics, and digital servicing enhancements.
Requirements
- 6 years of experience in one or more dynamic scripted language (such as Python, R, etc.)
- Subject matter expert in the concepts and technologies associated with classical supervised modeling for prediction
- Subject matter expert in the concepts and technologies associated with unsupervised modeling
- Deep hands-on experience building, deploying, and managing the performance of advanced analytics solutions
- Applied expertise in machine learning, NLP, and generative AI
- Proven leadership in technology research, strategy, and enterprise-scale implementation
- Strong ability to translate business needs into technical solutions
Responsibilities
- Identifies, researches, and defines large-scale, cross-functional AI/ML use cases in collaboration with business leaders, executive peers, and strategic partners.
- Applies deep expertise to amplify the impact of modeling techniques on emerging business initiatives.
- Ensures that AI/ML solutions are built using industry best practices, and sound methodology.
- Designs large, complex information assets that enable applied analytics.
- Seeks opportunities to simplify, modernize, and standardize the model development lifecycle.
- Provides technical oversight for building and maintaining a robust library of reusable, production-quality algorithms and supporting code.
- Develops and maintains academic and industry relationships for research purposes.
Other
- Bachelors degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline
- 10 years of progressive experience in predictive analytics or data analysis
- Extensive project management experience
- Demonstrated experience in guiding and mentoring junior technical staff
- Must be in the office 4 days per week
