Epic Games is seeking to expand its Insights team with a focus on Observability to assist in delivering and maintaining an Epic-quality live service game. This role will create Data Tools, Workbooks, and Dashboards to support global Epic Development and Publishing efforts.
Requirements
- Proficiency with Grafana, DataDog, Kibana, or Amazon CloudWatch
- Proficiency with JPath, PromQL, SQL, or strong knowledge of scripting languages.
Responsibilities
- Expand on Epic’s real-time Observability Framework by building, maintaining, and working with stakeholders to produce insightful product health monitoring and alerting.
- Educate key stakeholders on real-time data and provide clear sources of truth to make high-velocity data-driven decisions.
- Advocate for the player – coordinate across multiple disciplines, teams, and time zones to maintain a high-quality live service product.
- Dig into data, utilizing existing tools and rapid ad-hoc querying and visualization to help resolve active live issues.
- Drive Observability evolution – continuously re-evaluate existing dashboards for opportunities to improve our data story.
- Work with Data Teams to leverage the latest data features and tools.
Other
- Prior experience in analytics, project management, release management, production, or analytics qa.
- Strong in-the-moment problem-solving skills and ability to break large problems into manageable and actionable pieces.
- Ability to communicate equally effectively with both technical and non-technical stakeholders at all levels.
- Flexible availability - including on-call - and strong time management skills.
