Delta's brand is based on best-in-class operational performance, the foundation of which is providing safe and reliable operations for our customers' travel experience. The role of Operations Analytics (OA) is to support this mission by providing strategic insights by first understanding business processes and then leveraging data and analytics to drive continuous improvement efforts.
Requirements
- Proficiency in SQL and ETL/ELT patterns
- Proficiency with Python, SAS or other similar tools and programming languages
- Ability to troubleshoot a reporting database environment with minimal guidance
- Strong attention to detail and ability to work autonomously and manage multiple requests with varying timelines
- A “can-do”, solution-minded approach to complex problems working individually or in a group
- Consistently prioritizes safety and security of self, others, and personal data.
- Working knowledge of and/or experience with cloud-based solutioning (i.e. Azure, AWS, GPC, etc.)
Responsibilities
- Locate and extract data from a variety of sources for use in analysis, models and project development
- Clean and curate datasets (with input from leaders) by researching new data sources and collaborating with other business units to determine the best source for the data, aggregating views into meaningful hierarchies
- Be familiar with data environments and collaborate to improve automated reports and analyses in support of divisional leaders and business units
- Leverage emerging technologies (with direction of leaders) and proactively identify efficient and meaningful ways to communicate data and analysis that satisfy divisional needs
- Support process improvement and project management engagements for both individual business units and cross-divisional initiatives
- Practice safety-conscious behaviors in all operational processes and procedures
Other
- Have a team first attitude with the success of our team and business partners as the top priority
- Be intellectually curious, ask questions, and speak up when they have an idea
- Enjoy working in a high-profile environment with fluid priorities, ambiguity and aggressive deadlines
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
