Provident Bank is looking to enhance its customer and employee experience by developing a competitive Debit Card product roadmap and growing the portfolio
Requirements
- Knowledge of consumer banking and operations
- Prior experience working directly with Mastercard or Visa
- Critical thinking skills and taking a data driven approach to problem solving
- Product management experience
- Product manager certification or PMP preferred
- 8-10 years’ experience in banking
- 5 years’ experience in debit card product management or related roles
Responsibilities
- Develop an annual debit card road map with products, programs and services to remain competitive in the marketplace, grow the portfolio and acquire new customers
- Establish program KPIs, develop strategies, marketing campaigns, and communication programs for Debit Card as well as produce standard management reporting
- Oversee the product management life cycle for Debit Card including business case development, reporting, change management, communication, compliance and all aspects of design through execution and monitoring
- Active consumer and disseminator of industry research around customer behaviors, portfolio performance, new products, new providers, and regulatory impacts while sharing industry trends with Management
- Acts as the Debit Card subject matter expert, point of contact, and lead of special projects pertaining to specified products and services
- Partnering with Debit Card Operations, Marketing and internal stakeholders to drive revenues
- Develop strategies to grow the Debit Card program and acquire new customers
Other
- Bachelor’s degree required
- Master’s Degree preferred
- Ability to work in a collaborative environment
- Ability to multi-task
- Quick learner
