La-Z-Boy Incorporated is looking for Professional Sales Representatives to drive sales of furniture, accessories, and services by providing exceptional customer service and utilizing their sales process and product knowledge. The goal is to create long-term customer relationships, increase sales and profitability, and promote the interior design program.
Requirements
- Previous selling experience and ability to close a sale strongly preferred
- Demonstrated persuasion and negotiation skills
- Proficient in the use of Microsoft Office, including Word, Excel, Outlook and PowerPoint
Responsibilities
- Contribute to store sales goals by selling furniture, accessories and services offered by La‐Z‐Boy
- Promote the Design program & assist the Designer to achieve established Design program sales goals
- Consistently execute the La‐Z‐Boy selling process and strive to provide a favorable experience to all customers.
- Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow‐up, after sale service and continuing contact with all previous and potential customers
- Maintain strong knowledge of the features and benefits of existing and new product lines
- Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service.
- Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
Other
- Excellent communication, customer service skills, and organizational skills
- Strong interpersonal skills to effectively communicate, build rapport, and positively influence
- Ability to effectively manage time and conflicting priorities
- Ability to effectively and productively with others as a team
- Ability to work the schedule and hours dictated by business needs
- Ability to work evenings, weekends and holidays as required
- Initiative to meet assigned goals, missions and objectives and motivated to achieve more
- Strong attention to detail
