Byte by Yum! is seeking a Design Manager to lead a team of designers and strengthen the systems and structures that enable design excellence at scale, bringing order and clarity to complex, enterprise-grade systems.
Requirements
- Demonstrated experience leading design for enterprise systems, operational tools, or complex multi-platform environments.
- Strong organizational skills; proven ability to set up and run systems, structures, and processes that improve team efficiency.
- Familiarity with design systems and operational best practices for enterprise software.
Responsibilities
- Implement systems, processes, and workflows that improve design efficiency, quality, and consistency across complex, multi-product environments.
- Partner with cross-functional leaders to forecast, plan, and allocate design resources across Yum!’s global portfolio.
- Drive continuous improvement in tools, documentation, and design practices to support scale and reliability.
- Translate customer and franchisee needs into actionable design priorities; ensure alignment across Product, Engineering, and Operations.
- Establish success metrics, monitor progress, and ensure design deliverables meet the needs of enterprise and operational users.
- Anticipate challenges, proactively solve problems, and create frameworks that scale with Yum!’s global growth.
- Advocate for design’s role in shaping enterprise product strategy, ensuring complex system design is human-centered and efficient.
Other
- Lead, coach, and mentor a team of designers working across enterprise and large-scale systems.
- Create clarity in roles, responsibilities, and expectations; hold the team accountable while enabling autonomy.
- Foster a culture of collaboration, accountability, and continuous improvement.
- Build strong relationships with partners in Product, Engineering, and Operations to align priorities and roadmaps.
- Represent the design team in leadership forums, providing clarity, structure, and operational visibility.
- Bachelor’s degree in Design, HCI, or related field; or equivalent practical experience.
- 6–8+ years of experience in UX/UI design, with at least 2 years in a people-management role.
